Question 1

What time is check-in and check-out?

Accepted Answer

Rock Island KOA check in times for RV and Tent sites is 2pm, Cabin sites are 3pm. Check out time for all sites is 11:00am. Anyone arriving before the check in time may be charged a $10 early check in fee. Base rate for all sites are for 2 adults ages 16 or older and 4 children age 15 and under ($5 per extra person). Fees for extra person(s) do not apply from mid September through mid May. A $10 fee is implemented per extra vehicle.  All visitors outside of the campground visiting a camper are subject to a $6 per person fee. There are no refunds for early departure.

Question 2

What is your cancellation policy?

Accepted Answer

A $10.00 fee will be charged for all cancellations. All cancellations pertaining to a cabin must be made 7 days prior to scheduled arrival. All cancellations pertaining to an RV or tent site must be made at least 48 hours prior to arrival date. For cancellations pertaining to a holiday or special event, notification must be made at least 7 days prior to the arrival date for RV or tent sites and 14 days prior for cabins. Failure to cancel by above deadline will result in forfeiture of deposit. All cancellations must be made by phone. For reservations or cancellations please contact us at (888) 562-4502.

Question 3

Are pets allowed at your campground?

Accepted Answer

Pets are allowed at the campground and we welcome all breeds as long as they are well behaved and picked up after.

Question 4

Do you allow guest to visit us?

Accepted Answer

Guests are allowed to visit you at the campground for a $5/person fee a day which allows them to use the same amenities as our campers.days. It may take up to 7 days after we process the return to reflect in your account, depending on your financial institution's processing time.

Question 5

Is extra parking available?

Accepted Answer

Vehicles – Each site is allowed one vehicle, if you have an extra vehicle it is $5 and must be parked in our pool parking lot. Washing of vehicles or units is strictly prohibited.

Question 6

Is it okay to take any plantings with us when we leave?

Accepted Answer

Plants – We proudly spend a great deal of time and money enhancing the beauty and nature of the park so please don’t take anything with you. We would be happy to tell you what we have planted and help you find where you can get it.

Question 7

Can we use our outdoor carpet in our campsite?

Accepted Answer

No carpets are allowed on our grass, we work very hard at keeping the grass alive to provide you the nicest site we can.

Question 8

Can we fish in the campground's lake?

Accepted Answer

Fishing is allowed in our lakes and no fishing license is required. You man bring your boat into the campground for a $5 fee per boat. Trolling motors only, if the boat has a gas motor it needs to be completely removed before it goes into the lakes.

Question 9

Do you sell firewood?

Accepted Answer

Firewood – Camping isn’t camping without a campfire, however, due to the Ash Borer disease we only allow USDA certified wood to be burned. If you don’t buy the wood from us you must show proof that it is USDA certified.

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